Complaint/Appeal

Complaint/Appeal Form

Please make sure you read and understood our complaints and appeal policy before submitting. Please ensure that the form is completed and that details of the complaint have been provided. Providing as many details as possible will enable us to address the complaint in a fast and efficient way. All complaints shall be resolved and the outcome shall be addressed to the complainant within 25 days from the date of submission of this form; a regular update and acknowledgements will be given to the complainant.

Complainant Details

Please fill in your personal data here!

Complaint Details

Please select the complaint details here!

Complaint Description

Providing as many details as possible will enable us to address the complaint in a fast and efficient way.

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You can complete our online Complaint/Appeal or you can download our Complaint/Appeal form and sent it back to us for further investigation.
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